Last Updated: June 30, 2025

1. INTRODUCTION

Nava Avocado ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website.

2. INFORMATION WE COLLECT

Personal Information:

• Name and contact information (email address, phone number, mailing address)
• Business information (company name, position)
• Payment information (when making purchases)
• Communication records (emails, messages, inquiries)

Non-Personal Information:

• Browser type and version
• Operating system
• IP address
• Pages visited and time spent on site
• Referring website information

3. HOW WE USE YOUR INFORMATION

• Process inquiries about our avocado products and farming operations
• Communicate about product availability, seasonal schedules, and agricultural updates
• Facilitate business relationships with distributors, exporters, and commercial buyers
• Provide information about our sustainable farming practices and community initiatives
• Improve our website and customer communication
• Send relevant agricultural and business updates (with your consent)
• Comply with agricultural export and legal obligations
• Maintain food safety and traceability records as required

4. INFORMATION SHARING

We do not sell, trade, or otherwise transfer your personal information to third parties except:

• To trusted service providers who assist us in operating our website and conducting business
• When required by law or to protect our rights
• In connection with a business transfer or merger
• With your explicit consent

5. DATA SECURITY

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. DATA RETENTION

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

7. YOUR RIGHTS

Under Zambian law and applicable data protection regulations, you have the right to:

• Access your personal information
• Correct inaccurate information
• Request deletion of your information
• Object to processing of your information
• Request data portability

8. COOKIES AND TRACKING

Please refer to our Cookie Policy for detailed information about how we use cookies and similar tracking technologies.

9. THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites.

10. CHILDREN'S PRIVACY

Our website is not intended for children under 18. We do not knowingly collect personal information from children under 18.

11. INTERNATIONAL TRANSFERS

If you are accessing our website from outside Zambia, please be aware that your information may be transferred to, stored, and processed in Zambia where our servers are located.

12. CHANGES TO PRIVACY POLICY

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

13. CONTACT US

If you have questions about this Privacy Policy, please contact us at: info@nava-avocado.com